VideoLAN association
A project and a non-profit organization, composed of volunteers, developing and promoting free, open-source multimedia solutions.
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Support and Help center

VideoLAN is free and open source software; and is not backed by any company. Developers are mostly volunteers.
Therefore, please remember that every user support is provided by volunteers doing it in their free time.
Noone owes you an answer to your question.

You are here for:

Documentation Help and support Reporting a bug Contacting VideoLAN

Documentation

FAQ

If you have any questions about VideoLAN or about VLC media player, you should always start by reading the Official FAQ.

Documentation

You can access our Documentation, especially VLC playback documentation and VLC Streaming documentation.

Help and Support

You have a Usage Problem

If you have problems using our software, you should:

You want to ask a question

To ask a question, you need to prepare a correct report using the VLC report page.

Then ask your question, on:

Reporting bugs

and feature requests

Please read our reporting bugs policy.

VLC bug tracker

Go to the VLC bug reporting site.

VLMC bug tracker

Go to the VLMC bug reporting site.

Consulting services

If you are a professionnal, and need services around our products, some companies provide professionnal support. They are listed on the consultants page.

Contacting the team

For other matters, see the contact page.