VideoLAN is free and open source software; and is not backed by any company.
Developers are mostly volunteers.
Therefore, please remember that every user support is provided by volunteers doing it in their free time.
Noone owes you an answer to your question.
If you want to contact us about the update warning, as pictured above, you may encounter on Windows platformsClick here for more information
If you have any questions about VideoLAN or about VLC media player, you should always start by reading the Official FAQ.
You can access our Documentation, especially the VLC User Documentation.
You can also check our Good old community-driven knowledge base.
If you have problems using our software, you should:
To ask a question, you need to prepare a correct report using the VLC report page.
Then ask your question, on:
#videolanUse the KiwiIRC Web interface, if you don't have an IRC client at hand.
Please read our reporting bugs policy.
Go to the VLC bug reporting site.
Go to the VLMC bug reporting site.
If you are a professionnal, and need services around our products, some companies provide professionnal support. They are listed on the consultants page.
For other matters, see the contact page.